Privacy Policy

Last Updated: April 16, 2025

2.1 Introduction

OtakuParadise.ca respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we safeguard it in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2.2 Information Collection

We collect the following types of information:

1. Personal Information: This includes, but is not limited to, your name, email address, phone number, shipping address, and payment details.
2. Usage Information: This includes data related to how you interact with the Site, including browsing history, IP addresses, and cookie data. This helps us enhance user experience and improve our services.

Example: When you create an account or place an order, we collect your name and email address to process your order and communicate with you about your purchases.

2.3 Use of Information

The personal information we collect is used for the following purposes:

• Processing and fulfilling your orders.
• Communicating with you regarding your orders and related customer service.
• Sending marketing and promotional materials, with your consent.
• Improving our website and services based on user interactions.

Example: If you sign up for our newsletter, your email will be used to send you updates, offers, and other promotional content.

2.4 Sharing of Information

OtakuParadise.ca does not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with third-party service providers, including Printful, to process and fulfill your orders, manage payments, or provide customer service.

Disclaimer: We ensure that any third-party providers with whom we share your data comply with relevant data protection laws.

2.5 Data Security

We use appropriate technical and organizational measures to protect your personal data. All personal data transmitted via our Site is encrypted using Secure Socket Layer (SSL) technology to protect against unauthorized access.

Example: When you enter your credit card information during checkout, it is encrypted to ensure that it is not intercepted during transmission.

2.6 Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Upon request, you can delete your personal information, subject to any legal obligations we may have to retain certain data.

2.7 Your Rights

Under Canadian privacy laws, you have the right to access, update, and delete your personal information. You also have the right to withdraw consent for marketing communications anytime.

Example: You can update your address in your account settings, or unsubscribe from marketing emails by clicking the “unsubscribe” link provided in each email.

2.8 Third-Party Links

The Site may contain links to third-party websites. We are not responsible for such third-party sites’ privacy practices or content. We encourage you to review the privacy policies of any websites you visit.